Data protection

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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Visit Holt’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Visit Holt’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use    by third parties.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

User Terms for Visit Holt

This website and its content are copyright ofVisit Holt - © Visit Holt. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Your privacy is important to us. This Privacy Policy covers what we collect and how we use, disclose, transfer and store your information.

WHAT INFORMATION DO WE COLLECT?

We collect information from you if:

• you subscribe to our newsletter the Holt Monocle
• you submit an enquiry on one of our forms
• you book a ticket for an event
• you engage with us on social media
• you enter prize draws or competitions
• you choose to complete any surveys we send you
• you visit one of our events which have CCTV systems operating for security
• you visit one of our events where we may have photography / recording / filming taking place that may be used for promotional material

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you maybe used in one or more of the following ways:

• The Holt Monocle subscribers receive news via email about special offers and promotions, they can opt out of at any time
• to respond via supplied contact details regarding your enquiry (email, telephone or post)
• to personalise your experience (your information helps us to better respond to your individual needs)
• to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you
• to send periodic emails about Visit Holt, product news or service information, etc.
• to promote businesses, events and sites over our social media channels
• to administer any of our prize draws or competitions which you enter, based on your consent given at the time of entering
• if we discover any criminal activity or alleged criminal activity through our use of CCTV, fraud monitoring and suspicious transaction monitoring, we will process this data for the purposes of preventing or detecting unlawful acts.
• to send you communications required by law, or which are necessary to inform you about our changes to the services we provide you e.g. updates to this Privacy Policy
• to create rich and engaging content for our website, social media and newsletters through the medium of photography and videography

WHO WE SHARE INFORMATION WITH AND HOW WE PROTECT YOUR INFORMATION

• Email subscriptions: Data sent to our third-party data processor (Mailchimp) is secure and adheres to GDPR regulation.
• Submitted enquires (from any enquiry form): Data sent to our third-party data processor (Mailchimp) is secure and adheres to GDPR regulation.
• We know how much data security matters to all our customers. We will treat your data with the utmost care and take all appropriate steps to protect it.
• We secure access to all areas of our website using ‘https’ technology.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION

If you register as a business, or register to receive the Holt Monocle, our lawful reason for processing your personal information is that we have a legitimate interest in doing so. This means that we can process your personal information if (i) we have a genuine and legitimate reason; and (ii) are not harming any of your rights and interests.

YOUR RIGHTS

If you would like to exercise any of these rights, please contact us using the details in the “Contacting Us” section below. We may ask for proof of identity and sufficient information about your interactions with us so that we can locate your personal data and ensure that we are only releasing personal data to those entitled to receive it. These rights do not apply in all circumstances.

You may have rights in relation to the information we hold about you. These include the right to request access to your personal data, to request that it is erased, that its processing is restricted, or that any inaccurate personal data is rectified. You may also have the right to object to the processing of your information, in particular, for direct marketing. You also have the right in some circumstances to obtain a copy of the personal data in a machine-readable format.

If you wish to raise a complaint in relation to our processing of your personal data, you can contact us using the details below. You also have the right to lodge a complaint with the data protection regulator, the Information Commissioner’s Office or ICO at: 
https://ico.org.uk

The ICO encourages individuals to raise concerns first with organisations to try to resolve any problems.

RETAINING YOUR INFORMATION

The period for which we will retain personal data will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation.

We will retain personal for the period necessary to fulfil the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 01 January, 2025

CONTACTING US (GDPR DATA OFFICER)

If there are any questions regarding this privacy policy you may contact our GDPR Data Officer using the information below.

GDPR Data Officer: hello@visitholt.org

Cookies & tracking

A cookie is a small software file stored temporarily or placed on your computer’s hard drive. The main purpose of a cookie is to allow a web server to identify a user’s computer and web browser and tailor web pages and/or login information to a user’s preferences. Cookies help us promptly display the information needed to use the capabilities on the Service and other information which we consider to be of interest to visitors to the Sites and users of the Service. By gathering and remembering information about website preferences through cookies, we can provide a better web and marketing experience. Cookies do not give us access to your computer.

Before we store a cookie on your computer you’ll normally see a message on the site which will allow you to change your cookie settings.

In order to use our services, there are certain obligations and conditions you need to meet.

Among others, you need to be of a certain legal age of majority, reside and use our services in a permitted location.

In addition, you must own all rights in any content you upload or publish or that we access, import and/or upload for you via our services, ensure that such content is legal and reliable, and that anything you do with it (or enable Visit Holt to do with it) is legal.

You must comply with all applicable laws.

You will be responsible for your actions and for the actions of anyone who accesses your user account or user platform settings.

You agree that we or our partners may send you promotional messages and content.

You can easily opt-out of receiving promotional messages by contacting us.

​You allow us to use your uploaded content for our promotional activities, and to determine the manner in which the services will be performed.

You agree that Visit Holt has the right to impose and change price plans for its Services. Additionally, Visit Holt may impose restrictions depending on your specific usage of the Service.

In general, we just want you to be nice, and avoid doing anything that might harm us or anyone else.

Among others, you may not copy our materials, use any content in an illegal or harmful manner, use our services or content on any platform or website not provided by us, make any misrepresentations or abuse our Services, or otherwise violate anyone’s rights or any applicable laws.

Failure to abide by any of these rules may stop us providing you with any services.